Privacy Policy

Welcome to LunoShop. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit LunoShop, we may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase.
  • Usage Data: such as your IP address, browser type, pages visited, and time spent on our website.
  • Cookies: small data files used to improve your browsing experience and remember preferences.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate with you about your purchase, promotions, and updates.
  • Improve our products, services, and website performance.
  • Prevent fraud and ensure secure transactions.

3. How We Protect Your Information

Your personal data is protected through industry-standard security measures, including SSL encryption and secure payment gateways. We never sell, trade, or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience — for example, remembering your cart or login details. You can disable cookies in your browser settings, but some site features may not function properly.

5. Third-Party Services

We may use trusted third-party providers (such as payment processors or shipping partners) to operate our business. These partners only receive the information necessary to perform their services and are required to protect your data.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails at any time.
  • Request a copy of the data we hold about you.
  • To exercise these rights, contact us at support@lunoshop.com.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: support@lunoshop.com
🌐 Website: www.lunoshop.com